ServiceNow

Import incidents, users, groups, roles, departments, config items & attachments from ServiceNow

Category: IT Operations & Monitoring · Authentication: Username & password

Connecting your account

ServiceNow → your instance → a service account with the rest_api_explorer / itil role. Use its username + password.

Credentials needed

Field	Required	Notes
User	Yes
Password	Yes
Subdomain	Yes

Available data to import

Once connected, choose from these resources when setting up an import:

Resource	What it imports
Incidents	All incidents records
Users	All users records
User Groups	All user groups records
User Roles	All user roles records
Departments	All departments records
Configuration Items	All configuration items records
Attachments	All attachments records
Business services	All business services records
Data dictionary	All data dictionary records
Records (any table)	All records (any table) records (you'll be asked to pick a table)

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This page is generated from Brooked's connector definition for servicenow. Found an error? Open an issue or send a PR.