Freshdesk
Import tickets & contacts from Freshdesk
Category: Customer Support · Authentication: Username & password
Connecting your account
Freshdesk → click your avatar → Profile settings → the API key is on the right. Auth is HTTP Basic with the key as username and "X" as password.
Credentials needed
| Field | Required | Notes |
|---|---|---|
| API Key | Yes | |
| Domain | Yes | If the URL you get displayed on Freshdesk is "https://company.freshdesk.com" enter "company" — e.g. company |
Available data to import
Once connected, choose from these resources when setting up an import:
| Resource | What it imports |
|---|---|
| Tickets | All tickets records |
| Contacts | All contacts records |
This page is generated from Brooked's connector definition for freshdesk. Found an error? Open an issue or send a PR.